THE CUSTOMER SERVICES TEAM
| As an online retailer, we want our customers to have an enjoyable experience when buying goods on our website. We give up to date information to help assist customers with any questions that might arise. We believe that if a customer has a problem the most important thing is to resolve it quickly and efficiently.
We find that the most effective way of achieving this is by providing a commitment to reply to your emails promptly during our office hours 10-6pm Monday to Friday. We are more than confident that you will get a better quality and more personal service with us either via email or directly on the phone.
Telephone Customer Service: Please have your invoice number to hand and quote it when calling +44 (0)161 834 9988. We will answer your calls during office hours 10am-6pm.
Alternatively Email Us At: firstname.lastname@example.org
If you have any feedback on the service you have received from us or any ideas of how we can improve, please e-mail us with your suggestions.
We would love to hear from you.